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Easy to Install and Configure -
simple instructions and tools designed for
administrators who are not experts with telephony
systems. Graphical tools allow for easy system
management. |
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Unlimited fully featured voicemail
boxes, with message forwarding to other telephones,
message forwarding to email accounts and pager
notification. Voicemail broadcast lists. Scripted
Voicemail system allows for full customization of
the Voicemail features to meet individual customer
requirements. |
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Simple to use intuitive Graphical
System Design Interface allowing fast and easy
system setup and configuration. |
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Advanced call screening and call
switching options - VoiceGuide is one of the most
flexible and customizable systems available. |
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Outbound Auto Dialer. Can dial other
telephone numbers and run a VoiceGuide script once
the call has been answered. |
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Advanced Auto Attendant features with
monitored call transfers to other extensions
optionally announcing the Caller ID, allowing the
recipient to accept or decline the call. |
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Text to Speech using Microsoft's SAPI
5.0 TTS engine, allowing standard SAPI5.0 compatible
Text To Speech engines to be used for a majority of
applications, bringing the cost of implementing TTS
in telephony systems to below US$100 for the entire
system. |
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Total Cost of Ownership is
dramatically less than those of competing products
available through lower time and skill requirements.
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Database integrations with MS Access,
MS Excel and any ODBC data source to allow querying
and setting of data over the phone. |
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Email sending with attachments. |
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Pager message sending. |
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Answering Machine detection on
outbound calls (when Dialogic card used). |
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Can Run other programs, allowing
custom-designed extensions. |
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Can execute VB Scripts. Many examples
supplied demonstrating faxing and data retrieval
from different sources. |
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Can speak the data retrieved from
databases or from running other programs back to the
caller. |
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3-Way Call setup, optionally
announcing the Caller ID, allowing the recipient to
accept or decline the call. |
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Can play DTMF tones and hookflash
signals. |
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Full logging of callers' details and
all the selections made during the call. |
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Multiple telephone line support (up
to 240 lines) |
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Supports Inband Signalling for PBX
integration. Fully customizable signal pattern
matching definitions allow compatibility with any
PBX. |
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Easy to use Voicemail System Manager. |
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Multi-Language support. |
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COM interface, with VoiceGuide
functioning as an ActiveX server. Allowing for easy
control and scripting of VoiceGuide from 3rd party
applications or web pages. Functions like call
queuing and application monitoring and control of
all activity on the system can be easily performed
by using a VoiceGuide COM object in 3rd party
programs. |
Auto Attendants